Here are the common questions and answers to them.
Can I switch my Nigerian account to a Ghanaian account?
You no longer need a separate account for each currency. With multi-currency wallets, you can create and manage multiple currency wallets within the same Cardtonic account.
Can I change my username?
No. Usernames cannot be changed after registration.
Can I be paid in Nigerian Naira?
Your default withdrawal currency is Cedis. However, you can now create a Naira wallet within your existing account using the multi-currency wallet feature.
Can I be paid via CEDIS mobile money?
Yes. Enter your bank name as mobile money and include your phone number with the appropriate country code.
Can a Ghana user earn reward points?
Yes. Ghanaian users earn reward points on every completed transaction, just like Nigerian users. The higher your user level, the more points you earn. Points are redeemable in GH₵.
For full details on how the programme works, see: Cardtonic Loyalty Reward System
Can Ghana users create a Virtual Dollar Card?
Yes. Ghana users can now create a Virtual Dollar Card on Cardtonic. See: How do I create a Virtual Dollar Card with Cardtonic?