Skip to main content

How to set up your Cardtonic account for the first time

Learn how to set up your Cardtonic account for the first time, from email verification to adding your bank details.

Complete these steps to get your account ready.

1. Verify your email:

Check your inbox for a verification email from Cardtonic and click the link. This step cannot be skipped.

2. Complete Basic KYC:

Go to "Settings", then "Identity Verification".

3. Set your withdrawal PIN:

Go to "Settings", then "Security", then "Set Withdrawal PIN".

4. Add your bank account:

Go to "Wallet", then "Manage Bank Accounts", then "Add Account".

Please note: Steps 2, 3, and 4 can be completed at any time but are required before your first withdrawal.

Did this answer your question?