KYC verifies your identity. It is required to increase your withdrawal limit, unlock features like the virtual bank account, and ensure top-ups settle automatically.
Go to “Settings”, then “Identity Verification” to complete either level.
In Ghana? See: Ghana KYC: How to verify your identity
For users in other supported countries: Basic KYC requires a valid government-issued ID and a selfie. Go to “Settings”, then “Identity Verification” to complete verification.
Basic KYC:
Enter your date of birth and BVN.
Take a clear selfie.
Tap "Verify your KYC".
Verification is instant.
Advanced KYC:
Upload one valid ID (International Passport, Driver's License, Voter's Card, or NIN Slip) and one proof of address (electricity bill, LAWMA bill, or bank statement issued within the last 6 months). Tap "Submit".
Verification typically completes within minutes.
Please note: The documents required for each KYC level differ by country. Ghana users should follow the steps in the Ghana KYC article above.