ABOUT CARDTONIC IDENTITY VERIFICATION (KYC)
Cardtonic KYC is the process of validating a user's identity and identifying risk factors.
KYC is required for compliance purposes, to increase your withdrawal limit, and to have access to more features, e.g., a virtual bank account.
It must be mentioned that your KYC information is not shared and is 100% secure.
How Do I Verify My Basic and Advanced KYC?
The process is simple and straightforward.
Basic KYC Verification
To verify your Basic KYC, we require your BVN (Bank Verification Number) as part of our Know Your Customer process. This is used solely to match your BVN with your correct name and date of birth.
Steps to follow:
Tap the “Settings” icon at the bottom of your dashboard.
Select “Identity Verification.”
Enter your correct date of birth and BVN.
Take a clear selfie.
Tap “Verify your KYC.”
That’s it—super easy! 😊
Advanced KYC Verification
To verify your Advanced KYC, you’ll need to upload additional documents.
Steps to follow:
Tap the “Settings” icon at the bottom of your dashboard.
Select “Identity Verification.”
Upload one valid government-issued ID:
International Passport
Driver’s License
Voter’s Card
NIN Slip
Upload a proof of address, such as:
Electricity bill
LAWMA bill
Bank statement (not older than 6 months)
Tap the “Submit” button to complete your verification.
Note: Advanced KYC is only available to Nigerian users.
Is My Personal Information Safe?
We assure you that the Cardtonic platform is secure, safe, and convenient for you as a user. Rest assured, we are reliable and confidential with every piece of your personal information provided on our platform.
How Long Does KYC Verification Take?
The verification is instant.