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Withdrawal PIN: set, change, or reset

Learn how to set, change, or reset your withdrawal PIN on Cardtonic.

Your withdrawal PIN is a four-digit security code used to authorise every withdrawal on Cardtonic.

Set your PIN:

Your withdrawal PIN is set the first time you make a withdrawal. You will be prompted to create it automatically.

Your PIN must be four digits. Only one digit may repeat, and never twice in a row (e.g. 1215 or 2627).

Change your PIN:

  1. Go to "Settings", then "Security", then "Change PIN".

  2. Enter your old PIN, then your new PIN and save.

Reset your PIN:

  1. Go to "Settings", then "Security", then "Reset PIN".

  2. A reset code will be sent to your registered email.

  3. Enter the code and set your new PIN.

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