If you think your gift card trade was rejected by mistake, you can dispute it. Start by finding out why it was rejected.
Tap “Transaction”, then select the rejected card.
Check the rejection reason and the image attached to the card. They show why it was rejected.
To dispute it, tap “Report a transaction” to reach customer support where this will be reviewed and proper information provided.
You can also contact support via in-app chat or WhatsApp on +2347060502770 for more clarity on the card.