After you pay the creation fee, your new Virtual Dollar Card shows as “processing” while your card is being set up. This usually takes a few minutes.
While your card is processing
You can’t fund the card or see its details yet.
You don’t need to create another card.
When your card is ready, pull down on the “Virtual Dollar Card” screen to refresh it.
If your card can’t be created
The creation fee goes back to the wallet you paid from.
If you used a free card, it is given back to you, so you can create it again at no cost.
The card is removed from your card list. Check your wallet balance for the refunded fee.
Unpaid card charges
If you have unpaid charges from an earlier card, such as decline fees, a new card can’t be created until they are paid. Add money to your wallet to clear them, then try again.
Contact support via in-app chat if your card is still processing after 30 minutes.