Cardtonic

KYC is required before you can top up and to increase your daily withdrawal limit.

Go to "Settings" then "Identity Verification".

Upload a clear photo of your ID and take a selfie.

1. Go to "Settings" then "Identity Verification".
2. Upload a clear photo of your ID and take a selfie.
3. Tap "Verify your KYC".

Your name and date of birth must match your ID exactly. ​

Each ID can only be linked to one account. Still pending after 72 hours? Contact support via in-app chat.

Withdrawal limits by verification level:

Learn how to complete KYC verification as a Ghana user, including accepted IDs and timelines.

Ghana KYC: how to verify your identity

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ID	Processing time
International Passport	Instant
Ghana Card, Voter's ID, Driver's License	24 to 72 hours

Level	Daily limit
No KYC	5,000 GHS
Basic KYC	50,000 GHS
Advanced KYC	10,000,000 GHS

Ghana KYC: how to verify your identity

Accepted IDs: