KYC is required before you can top up and to increase your daily withdrawal limit.
Go to "Settings" then "Identity Verification".
Upload a clear photo of your ID and take a selfie.
Tap "Verify your KYC".
Your name and date of birth must match your ID exactly.
Accepted IDs:
ID | Processing time |
International Passport | Instant |
Ghana Card, Voter's ID, Driver's License | 24 to 72 hours |
Each ID can only be linked to one account. Still pending after 72 hours? Contact support via in-app chat.