You can pay your electricity bill directly from the Cardtonic app or website.
Tap "Bills & eSIMs" on the Home screen.
Select "Local Bills".
Select "Electricity".
Choose your electricity provider.
Select your tariff plan (Prepaid or Postpaid).
Enter your meter number and check it carefully.
Tap "Purchase".
Confirm with your four-digit PIN.
Where is my electricity token?
When your electricity payment is successful, you can find your token in two places:
In the app: open your transaction history, tap the electricity payment, and copy the token from the transaction details.
In your email: the payment confirmation email shows your token, and the units when the provider gives them.
If you use the website, check your token in the app or in your email. The website does not always show the token correctly yet.
What if my token is missing?
Check the payment status in your transaction history. If it is still “processing”, your token comes when the payment is confirmed. See: What is bill payment?
Check your spam or junk folder for the confirmation email.
If the payment is “successful” and there is no token in the app or your email, contact support via in-app chat with your meter number and the reference from the transaction details.
Please note: Local bills are for Nigerian users. Users in other countries can pay international bills. Fees or discounts may apply depending on the category. Always check the transaction summary before confirming. See: How do international bills work?
