Cardtonic

Learn the fastest ways to contact Cardtonic support, from live chat to email and phone.

How do I contact Cardtonic?

Learn what KYC is and how to complete Basic or Advanced verification on Cardtonic.

What is KYC and how does it apply to Cardtonic?

Learn how the Cardtonic leaderboard works and how to check your monthly rank.

What is the leaderboard?

Learn how to unlock your account after failed login or withdrawal PIN attempts.

Account frozen: what to do

Learn how to set up your Cardtonic account for the first time, from email verification to adding your bank details.

How to set up your Cardtonic account for the first time

Learn what the Cardtonic Wallet is and how it works across trades, top-ups, and payments.

What is the Cardtonic Wallet and how does it work?

Learn how to permanently delete your Cardtonic account and what to do before you do.

How do I delete my Cardtonic account?

Common questions about setting up, securing, and managing your Cardtonic account.

Frequently asked questions about your Cardtonic account

Learn how the Cardtonic USD Wallet works, how to fund it, and what you can use your USD balance for.

What is the USD Wallet?

Learn how to convert funds between your Cardtonic wallets.

FX conversion: common questions

Learn how to send and receive money between Cardtonic users using P2P transfers, including fees and transfer limits.

Frequently asked questions about in-app transfers

Learn how global sign-up works on Cardtonic, who can create an account, and what features are available in your country.

Frequently asked questions about global sign-up

Manage multiple currency wallets within one Cardtonic account across NGN, GHS, USD, KES, and ZAR.

Frequently asked questions about multi-currency wallets

Track the real-time status of your transactions directly from your phone screen, even when the app is closed.

Live activity: track your transactions in real time

Get answers to common questions about using Cardtonic.

Using Cardtonic Web And Apps

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Build your first workflow and watch it run end to end.

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Connect the tools your team already uses to bring data in.

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