Here are answers to common questions about your Naira Virtual Account.
Can I use this as my main bank account?
Yes, with limitations. Only funds from a bank account linked to your BVN are settled. Other transfers may be delayed or refunded. A 1.5% service fee applies on every deposit, capped at ₦2,000.
Can I use the fund feature without processing a transaction?
Yes. You can fund your Wallet through your virtual account at any time.
Can I access my funds at any time?
Yes. Your Wallet balance is available for withdrawal 24 hours a day, 7 days a week.
Will I receive an alert when my Wallet is credited?
Yes. You will receive an in-app notification and an email.
Why has my deposit not been credited?
Some deposits are held for review first. See: Why is my bank deposit under review or not credited?
Can I send my Wallet balance back into this account?
This is not advised. Money received by the virtual account returns to your Wallet, so you only pay the deposit fee for no gain. Withdraw directly to your bank account instead.
Will I earn interest on my Wallet balance?
No. There is currently no interest on funds held in your Wallet.
Can I get a Wallet statement?
Not yet. This feature is coming in a future update. You can download a receipt for each withdrawal from your withdrawal history or your transaction history.
Can I get a card for this account?
No. The virtual account is a receiving account only.