Skip to main content

How do I install and set up my eSIM after purchase?

Updated yesterday

Once you’ve purchased your eSIM, open the Cardtonic app and go to the “My eSIMs” section. Tap Install eSIM to start the setup process. You’ll see two installation options: Direct Installation, QR Code Installation or Manual Installation.

Option 1: Direct Installation

If your device supports it, choose Direct Installation.

Your eSIM will sync and activate automatically; follow the on-screen steps in the app, and you’ll be connected in seconds.

No codes, no scanning—just tap, install, and you’re connected in seconds!

Option 2: QR Code Installation

If your phone doesn’t support direct setup, use the QR code method:

In your Cardtonic app, tap the QR code in your eSIM details.

On your phone, open SettingsMobile Network (or Cellular) → Add eSIM.

Scan the QR code displayed on your Cardtonic dashboard.

Your eSIM will be added and activated instantly.

Manual Installation

Prefer to set it up manually? No problem.

Tap view instructions in your app to see a simple step-by-step guide.

Follow the instructions to enter your eSIM details directly on your device, Once completed, you’ll be online immediately.

Did this answer your question?