You can fund your GHS Wallet directly from your Mobile Money (MoMo) account.
Please note: Complete your KYC verification before topping up. See: Ghana KYC: how to verify your identity
How to top up:
Tap "Wallet" at the bottom of your dashboard.
Tap "Top-up".
Enter your MoMo account number and the amount.
Tap "Continue".
A prompt will be sent to your mobile number. Accept it to authorise the top-up.
Please note: Minimum top-up is GHS 10. A 3.0% fee applies on every top-up.
If your top-up did not arrive
When you top up your GHS Wallet with MoMo, the money is added only after your network confirms the payment. Most top-ups are completed within minutes, and we check the status of your top-up every few minutes.
Please note: Right after you enter the code, the app may say your wallet has been topped up. Your money is only in your wallet once you receive the “Your Topup Has Been Settled” notification and the amount shows in your GHS Wallet balance.
To check your top-up, open your transaction history and tap the top-up.
“Pending”: we are waiting for your network to confirm the payment. Make sure you approved the prompt on your phone.
“Failed”: the top-up did not go through, and nothing was added to your GHS Wallet.
What to do
If your top-up is pending, wait a few minutes for it to complete before you try again, so you do not pay twice.
If your top-up failed and your MoMo wallet was not debited, you can try again.
If your top-up failed, or is still pending, and your MoMo wallet was debited, contact support via in-app chat. Share the top-up reference and your MoMo number.