Frequently asked questions about selling gift cards

Here are answers to common questions about gift cards on Cardtonic.

Yes. Cardtonic offers over 14,000 gift cards from more than 100 countries. See: How do I buy a gift card on Cardtonic?

We accept gift cards from the following countries: USA, UK, Canada, Australia, Switzerland, New Zealand, Singapore, Mexico, Brazil, UAE, Germany, Norway, Belgium, Finland, Poland, Denmark, Portugal, Spain, France, Ireland, Austria, Italy, Slovakia, Romania, Luxembourg, Netherlands, and Malaysia.

Not all countries are available at all times. If your card is from a country not listed here, contact support via in-app chat and we will check for available offers.

A face value gift card has the amount printed directly on the card. A no face value gift card does not. The balance can only be confirmed by checking online or redeeming the card.

Some do, some do not. Always check the card or its packaging for an expiry date before trading. Some cards also carry inactivity fees that reduce the balance over time.

This means the card was used before it was submitted to Cardtonic. Unfortunately Cardtonic cannot resolve this. Contact the gift card provider directly for assistance. Where possible, we will provide a screenshot of the error message to support your claim.

Cardtonic does not have access to redemption history. Contact the gift card provider directly for this information.

Favourites lets you bookmark gift cards you trade regularly for faster access. After submitting a trade, tap "Add to Favourites" on the submission page to save that card.

Cardtonic accepts Visa gift cards starting with: 4034 / 4358 / 4086 / 4611

If your card starts with a different number, contact support via in-app chat and we will check for available offers.