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How to activate or deactivate merchants (Manage Merchants)

Learn how to activate or deactivate merchants that can charge your Virtual Dollar Card.

The Manage Merchants feature lets you control which platforms can charge your Virtual Dollar Card. Your list of platforms is based on your transaction history.

Steps to follow:

  1. Open the Cardtonic app and tap on your Virtual Dollar Card.

  2. Select "Manage Merchants".

  3. Toggle on the platform you want to activate.

  4. To deactivate a platform, toggle it off.

Please note: A deactivated platform cannot charge your card until toggled back on. If you have an active subscription with a platform, cancel it directly on that platform or through your phone's subscription settings before deactivating it here.

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